DexusCorp Product

SyncMed

Patient Flow Intelligence
for Modern Clinics

One platform that manages your entire OPD flow — from the moment a patient registers to the moment they see the doctor. Live queues, automated WhatsApp updates, and analytics that actually help you run a better clinic.

See Pricing
Goes live in a day No IT team needed WhatsApp native Zero app for patients
SyncMed live queue dashboard
How SyncMed Works

Simple for Staff.
Seamless for Patients.

Four steps is all it takes — from patient arrival to doctor consultation — with your whole team in sync the entire time.

1

Patient Registers

Reception staff add the patient to the queue. A token number is assigned instantly — no paper, no confusion.

2

Queue Goes Live

The reception dashboard shows every patient, their doctor, and their wait time — updating in real time across all screens.

3

Patient Gets Notified

SyncMed sends a WhatsApp message to the patient as their turn approaches. They can wait anywhere — no need to watch the screen.

4

Doctor Sees the Queue

Doctors check their queue on any device. They know who's in, who's next, and who's waiting — without asking reception.

SyncMed Capabilities

Four Capabilities.
One Platform.

Live Queue Management

Real-time patient token tracking across all doctors and rooms. Receptions see exactly who's waiting, who's next, and how long the queue is — updated every 30 seconds without a page refresh.

Core Feature

WhatsApp Notifications

Patients receive automated WhatsApp messages the moment their turn approaches. Configure the alert — 1 patient ahead, 2 patients ahead — and let SyncMed handle the rest.

Patient-Facing

Analytics Dashboard

Track daily patient volume, peak hours, doctor utilization, and average wait times. Weekly and monthly views help you spot patterns, plan staffing, and justify expansion decisions with data.

Operations

Doctor Mobile View

Doctors see their own live queue on any device — phone, tablet, or laptop. Who's in consultation, who's next, who needs prep — without calling reception or leaving the room.

Doctor-Facing

Operational in Under a Day

No server installation, no complex IT setup. SyncMed runs in the browser — start managing your queue on day one.

Zero App Install for Patients

Patients don't need to download anything. WhatsApp notifications go to their number directly — no QR codes, no logins.

Dedicated Onboarding Support

From setup to ongoing support, our team is with you every step. We handle onboarding so your staff can focus on patients, not software.

Who Uses SyncMed

Designed for High-Volume
Outpatient Settings

Independent Clinics

Single-doctor to 5-doctor clinics running OPD 5–6 days a week. No IT team needed — SyncMed is operational in under a day.

  • Simple setup, fast onboarding
  • Runs on any browser or tablet
  • No patient app required

Small Hospital Groups

Scale queue management across multiple facilities. Consistent patient experience, centralized visibility, branch-level reporting.

  • Multi-facility support
  • Centralized management
  • Consistent patient experience

Every clinic is different. So is the right setup.

SyncMed pricing is based on your clinic's size and specific setup — not a one-size-fits-all subscription. Tell us about your OPD and we'll give you an honest picture of what it takes to go live and what it costs.